Showing posts with label False Advertising. Show all posts
Showing posts with label False Advertising. Show all posts

Tuesday, July 22, 2008

New Boeing Tanker Ad Campaign

To counter the KC-30 team's Built. Tested. Flown. misinformation campaign we are told that today Boeing will launch ads to show that they most certainly have more than a paper design.

While the tanker delivered to Japan is a slightly different configuration of the 767 than that proposed to the Air Force, unlike the KC-30 tanker, it was been tested and certified by the FAA.

In fact, the Japanese 767 tanker is far more mature than the EADS Australian tanker program. The KC-30 team has yet to pass fuel in flight on any A330 tanker.

Also, the EADS D-1 tanker that was scheduled to be delivered to the US Air Force has none of the modifications or additions to the green A330 (cargo door, freighter floor, refueling systems, defensive systems, military com gear, etc.)have been made to their "completed" Air Force tanker.

If the KC-30 team was truthful it would put out an ad that said their tanker is Partially Built, Somewhat Tested, Flown in a Configuration far less than Complete.

It may not be catchy, but at least it would have been honest.

Monday, July 7, 2008

Tanker Decision: Predictably Irrational

Air Force procurement actions have a lot of us asking, "Why?"

As in, why did the Air Force select the KC-30 in a process that the Government Accountability Office ruled was conducted in a most biased and seemingly irrational way.

In our continuing search for answers, we believe we may have found something in the book Predictably Irrational by Dr. Dan Ariely.

When people make decisions they think they're in control, making rational choices, but as Dr. Ariely shows, often they are not. In an entertaining and surprising way, he unmasks the subtle but powerful tricks that our minds play on us.

We think that Dr. Ariely's research on the Power of FREE relates strongly to the tanker contract selection. FREE is a magical price, one that people don't evaluate in the same way as other prices. It is guaranteed to make us do strange things and go crazy with desire. FREE tricks our minds into thinking there is no downside, even though there may be hidden costs or the product is not what we really need. Here is a link to a video on the Power of FREE. Also, here is an article that explores the allure of something for nothing.

A variation on the Power of FREE is where people will agree to a bad deal because it appears to offer something extra for free. If you remember back to that fateful February 29th, during the KC-X contract announcement press conference when General Lichte had this to say about the reason the Air Force chose the bigger Northrop/EADS tanker over Boeing's tanker:
Well, I -- from a warfighter's perspective, and I know the team looked at a whole number of things, but from my perspective, I can sum it up in one word: more.

More passengers, more cargo, more fuel to offload, more patients that we can carry...
Many of the statements out of the Air Force since have echoed this more is better mantra. It almost seems as though the Air Force fell for the old marketing trick of advertising a product as getting 20% more free? In this case it would be closer to 18% more fuel hauling capacity free. (Remember this was before the Air Force figured out that the KC-30 was more expensive.)

We have begun to wonder if we should similarly advertise to increase our blog readership. So, we had TAnchorman, who has just returned from vacation, make us a new marketing slogan and label (on right) to put on Tanker War Blog. We are not sold on the idea, but we bet at least a couple of people in DoD will be.

They should not be too hard on themselves though. We wrote Dr. Ariely to ask about his thoughts on our More for Free Tanker Theory. He said that the situation was, "very sad but we all fall for this trap....".

Tuesday, June 10, 2008

What's in a Tanker Website Name?

We have often wondered why the KC-30 team selected the rather long URL AmericasNewTanker for their website name, so one of our team did a bit of investigative work.

We had always assumed that they included the word New because they did not want to be sued for false advertising like when they called the very same tanker British in the UK. Anyway by adding New in the title, EADS can claim what they really meant was, surpise America's New Tanker isn't American. (Truth is the KC-30 is neither British nor American.)

Well further research now proves the above theory for the long URL is not true. Using the WHOIS database we found that the KC-30 team claimed the AmericasNewTanker.com domain name on 28 Jan 2008. A rival pro-Boeing site had already taken the shorter domain name AmericasTanker.com on 1 Oct 2007. So the KC-30 team was not worried about false advertising, but in fact were just late in securing their originally desired domain name.

In the end we think the KC-30 team lucked out by getting the URL AmericasNewTanker.com. They stay away from again being accused of false advertising and their site name can not be misread AmericaStanker.com. (Being mistaken for a Stanker is never a good thing according to the younger members here and the Urban dictonary.)

In AmericasTanker.com's defense though, they are on the right side of this issue and they have posted a pretty good video on the tanker issue recently: